The Consumer Protection Council (CPC) has warned the nation’s electricity distribution companies (DisCos) to stop further arbitrary billing and illegal disconnection of electricity consumers. It stated that such arbitrary billing and group disconnection of electricity consumers without consideration for those paying their bills constitute a gross abuse of consumer rights. The Director-General of the Council, Babatunde Irukera, gave the warning yesterday in Abuja at a meeting with top management of Abuja Electricity Distribution Company (AEDC) led by its Managing Director, Mr. Ernest Mupwaya.

The AEDC managing director, who spoke on the need for the company to acquire a cost reflective tariff for a seamless and a more robust operation, stressed that fluctuation in foreign exchange rates and inflation impact on its activities. He disclosed that efforts are being made to address the metering gap with more meters for consumers and the adoption of an interim plan of metering transformers for a more accurate estimation. He stated;”The issue of estimated billing has not been fully resolved because of the low rate of metering, and this is closely tied with the impairment on the balance sheet which is tied to tariff issues. The balance sheets are impaired to the extent that we are facing huge challenges to attract investments. But I must say that the government, through the Power Sector Recovery Programme, has put up a plan that will address these gaps.”

 

https://guardian.ng/news/cpc-warns-discos-to-stop-arbitrary-billing-disconnection-of-electricity-consumers/