
FAQs
Below are frequently asked questions about the Nigerian Electricity Supply Industry (NESI). if you have a question that is not covered below, please fill the form here.
DisCo stands for Distribution Company. These companies are in charge of making sure power gets to your home/business. DisCos are also in charge of billing for electricity consumed in homes/businesses according to the appropriate tariff.
You should fill a complaint form if you experience electricity service disruption without prior notice or valid reason.
You may do this with the following actions
- Fill the ‘Report-A-Problem’ form here on this site
Report a problem
- Contact your DisCo’s customer care directly. Click the link below for customer care information on all DisCos
DisCos Customer Care Information
Click below to escalate the issue on the Nigerian Electricity Regulation Commission (NERC).
You may view interactive charts on Nigeria’s daily electricity generation pattern with the link below
Nigerian Electricity Supply Industry – Statistics (NESISTATS)
Visit Nigerian Electricity Management Services Agency (NEMSA) to report unsafe installations in your home or office.
All electrical incidents should be reported to Nigerian Electricity Management Services Agency (NEMSA). Link below.
Visit Nigerian Bulk Electricity Trading PLC (NBET) and Nigerian Electricity Regulation Commission (NERC) for comprehensive information on how to build a power plant. Links below:
Visit Nigerian Electricity Regulation Commission’s (NERC) website for licensing and process information relating to dedicated neighborhood power supply projects.
Your power bill is a price that comes from a sum of gas delivery, generation, and transmission costs, click the link below for full explanation.
How the electricity industry works
NERC works with DisCos on a tariff model which can be viewed via the link below
http://www.nerc.gov.ng
To consume less power, switch off lights when not in use and limit the use of heavy appliances such as heaters, air conditioners and pumping machines which lead to higher consumption. The use of Energy Saving Bulbs is a simple way to start.
Consuming less power will reduce your cost of electricity.
Visit the Energy Commission of Nigeria for more:
Energy Commission of Nigeria
Click the link below for more tips:
Energy saving tips.
The Power Sector Recovery Programme was launched in April 2017 and comprises a series of carefully thought out policy actions, operational, governance and financial interventions to be implemented by Federal Government of Nigeria (“FGN”) between 2017 and 2021.
Read more
Please contact your DisCo to find out how to get a meter.
Click here for all DisCos contact information .
Meters should be free for you. If your DisCo is insisting that you pay please contact NERC
The summary boxes represent daily data from the power sector.
POWER SECTOR AGENCIES






