FAQs

Below are frequently asked questions about the Nigerian Electricity Supply Industry (NESI). if you have a question that is not covered below, please fill the form here.

DisCo stands for Distribution Company. These companies are in charge of making sure power gets to your home/business. DisCos are also in charge of billing for electricity consumed in homes/businesses according to the appropriate tariff.

Click here to view all DisCos and their coverage areas.

What do I do if my DisCo is performing poorly?

You should fill a complaint form if you experience electricity service disruption without prior notice or valid reason.
You may do this with the following actions

Fill the ‘Report-A-Problem’ form here on this site
Report a problem

Contact your DisCo’s customer care directly. Click the link below for customer care information on all DisCos
DisCos Customer Care Information

I reported to my DisCo customer care and they weren’t responsive, what do I do?

Click below to escalate the issue on the Nigerian Electricity Regulation Commission (NERC).

http://www.nerc.gov.ng

I want to know how much power was generated this week?

You may view interactive charts on Nigeria’s daily electricity generation pattern with the link below

Nigerian Electricity Supply Industry – Statistics (NESISTATS)

Who do I report an unsafe installation to?

Visit Nigerian Electricity Management Services Agency (NEMSA) to report unsafe installations in your home or office.

www.nemsa.gov.ng

There’s been an electrical incident who do I contact?

All electrical incidents should be reported to Nigerian Electricity Management Services Agency (NEMSA). Link below.

http://www.nemsa.gov.ng

I want to build a power plant, what do I do?

Visit Nigerian Bulk Electricity Trading PLC (NBET) and Nigerian Electricity Regulation Commission (NERC) for comprehensive information on how to build a power plant. Links below:

http://nbet.com.ng
http://www.nercng.org

I want to build a dedicated power supply for my neighbourhood, what do I do?

Visit Nigerian Electricity Regulation Commission’s (NERC) website for licensing and process information relating to dedicated neighborhood power supply projects.

http://www.nercng.org

How is my power bill calculated?

Your power bill is a price that comes from a sum of gas delivery, generation, and transmission costs, click the link below for full explanation.
How the electricity industry works

NERC works with DisCos on a tariff model which can be viewed via the link below
http://www.nerc.gov.ng

How can I consume less power?

To consume less power, switch off lights when not in use and limit the use of heavy appliances such as heaters, air conditioners and pumping machines which lead to higher consumption. The use of Energy Saving Bulbs is a simple way to start.
Consuming less power will reduce your cost of electricity.

Visit the Energy Commission of Nigeria for more:
Energy Commission of Nigeria

Click the link below for more tips:
Energy saving tips.

What is PSRP?

The Power Sector Recovery Programme was launched in April 2017 and comprises a series of carefully thought out policy actions, operational, governance and financial interventions to be implemented by Federal Government of Nigeria (“FGN”) between 2017 and 2021.
Read more

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